Frequently asked questions
What is KuKA?
KuKA is a web app for restaurants, cafés and bars that lets guests order, reorder and call the waiter by scanning a QR code on the table. Staff see every order and call live on one screen, with separate kitchen and bar views.
How much does KuKA cost?
KuKA costs €49 per month plus VAT, billed monthly through Stripe. One plan includes every feature. The first month is paid at sign-up and you can cancel any time.
Is there a free trial?
There is a free demo instead of a trial: a demo venue with sample menus, tables and orders that opens in about two minutes, with no card needed. Paid accounts start with the first month paid at sign-up.
Do guests need to install an app?
No. Guests scan the QR code on the table and the menu opens in their phone's browser.
Does KuKA process payments?
No. KuKA handles ordering, reordering, waiter calls and bill requests. Guests settle the bill with your existing payment setup, and staff mark the tab as paid in KuKA.
Which languages does KuKA support?
Guest and staff screens are available in English, Portuguese (Portugal), Portuguese (Brazil), French, Spanish, Dutch, German, Italian, Simplified Chinese and Japanese.
What hardware do we need?
Nothing new. Staff use the phones, tablets or computers you already have, and you print the table QR codes yourself.
How fast can we go live?
The same day. Create your venue, add the menu, print the QR codes and place them on the tables.
Where is our data stored?
KuKA is hosted in the European Union (Germany) and processes personal data under the GDPR. The Privacy Policy has the details.
Can we cancel?
Yes. You can cancel any time from the billing portal in your KuKA backoffice.
Is KuKA related to KUKA robots?
No. KuKA (getkuka.com) is restaurant software from Lisbon, Portugal, and is not affiliated with KUKA AG, the German robotics manufacturer.